Mods have gone silent, probably told to? And no word from devs either.
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you are correct, the failure here lies in the community managers and the devs for not communicating with the players AT ALL about this issue. the fact that you, a general forum mod would be the first to even let it come out and say that they are looking into this. Even Mclean on his own stream did not have it on his scroll on problems, fixes and pending fixes. This is why people like me who have staunchly defended the devs and mods on most things previously (if not all things) could not stand behind them when i could see it in my own matches.
This information should have been relayed to the players to inform them what is going on and would have stopped or stemmed the flood of MMR not working posts here (yes there would be some but there would be less and more people pointing to the post stating there is an issue). Also the silence has cause people to not believe that there is anything (me included) at all in the way of matchmaking and it's a convienent way of not having to say anything when people complain about it. I am a fairly experienced player but only an ok to fair killer and survivor, yet today I was facing people that out class me by leaps and bounds, making me want to quit playing. yet the devs constantly said "the MMR is accurately predicting the outcomes of most of the matches" now this statement doesn't say that it's an accurate match making tool, just that it can predict the outcome of the match... sure you put a player with 2 hours in game against people with 1000-2500 hours in game it is predictable that the person with 2 hours in game is going to loose! and this is how it feels that they are talking out the side of their mouths when speaking of the MMR.
With it being hidden, there is no way to know if what they say is true or baloney or even an out right lie. previously there was a defined set of parameters with a bit of wiggle room in matching +/- 6 ranks of the player and expanding the longer that it takes (this is ambiguous though) to get a match. even with SWF it's +/- 6 of the average of the swf in the matching. right now there is nothing about the mmr that tells us how it is making it's decision other than 1) it's hidden, and 2) it's based upon the killer itself. it does not speak of how it determines who gets matched to whom. how does it decide to send Player A to Killer Z but Player B to Killer G... I mean if a survivor is good against legion but sucks against nurse, is it going to prioritize legion matches for that survivor? or what? now what happens with SWF? no one knows this information and it can be given out in a way that does not give away it's calculations which have been the DEV's reasons to keep the MMR hidden.
So please understand why there is a great deal of animosity to this MMR system that is supposed to make things great again but at this point will it ever be accepted by the community even if it is revealed? probably not, at this point my thought is the community will not let MMR slide without knowing how it's calculated as well as how it is used in match making and the proof of said information is available.
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I understand why you feel the way you do @Freki but the information only became available today with the analysis - that's why I communicated it when I did. So it was communicated as soon as possible, I actually communicated on here whilst I was still in a meeting about it - that's how quickly we communicated as soon as we were aware.
I can answer your question about SWF - it will try to match the average MMR of the SWF's to a killer in that MMR range.
As to how the MMR itself is worked out, I don't know if it will be revealed how this is done - we said in the recent Q&A about the MMR that we would possibly show a players MMR in the future but as to showing how it's worked out, I would think that's unlikely.
With regards to point 2 - I don't believe this is the case, that the Survivors will have an MMR with regards to the killers that they face - so the matchmaking will take place purely to try to put the players with the closest MMR together and within the same server location area, independent of what character the killer is playing, only that the MMR is within matchmaking range.
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and I was not saying that the fact it was being looked at was being hidden but that there was no official comment after 4 days of it supposedly being put into it's role to make matches is the issue. if the devs are today holding a meeting about it, that means that the devs have already looked at the information and already determined there is a problem, this could have been done on day one of this if not day two. At this point that it was determined that there was a problem that is when it should have been announced by the devs. bringing everyone together to discuss what to do about it is past the time to have made the player base aware of it. unless unlike has been said that the devs do pay attention to the forums they haven't seen the backlash of the mmr system since it went into active use. I do not say you or the other mods have the ability to know about something unless the team brings you in on it and do not blame you what so ever for only stating it now. I blame this aspect on the devs themselves, as they could have said hey there is a problem with the mmr system please stand by.
about my swf thought average of mmr, this could be good or bad will have to know more on this later after it's fixed. I don't believe we will ever know how it is worked out, but the problem comes with that in how people work and play if some teams wanted to really mess with the survivors they just have to play badly on purpose since this is an automated system, and the survivors get out and their mmr goes up and theirs go down. same can be done in the reverse.
specifically about who will be matched to whom i'll give you an example. I play survivor in a swf and I end up getting good scores against billy and trapper... say scores of 80 and 90 respectively (numbers used for the example not actuall mmr values) now same swf ends badly against nurse and plague all the time, these are scores of 40 and 50. now I go into solo match making with these scores and there are the following killers available billy at 84, trapper at 94, nurse at 44 and plague at 54 all in the queue. (notice the difference between their mmr value and mine facing them is the exact same) How the heck does it decide who it sends me against? this is where the problem comes that people will possibly be facing the same killer over and over and over and over and over. this leads to boring interactions and not much else and people quitting because they can't get any variety to play. this is a problem and one that needs to be looked at as well by the dev team.
I do not say that the devs should come out and say how the numbers are arrived at, (unlike ranks which were straight up said in the wiki and the game itself) but that we should be able to see where we are so we can say "you know that was a great game, glad the mmr worked out!" or "how the heck did the baby dwight solo teammate get put on our experienced swf with such a high mmr?" or "why was that low/high MMR killer facing us high/low MMR SWF???" without the ability to gauge where we are in a game people end up just stopping playing the game. I've relegated myself to 1-3 games normally a day without being in a swf because i don't like the salt given to me as killer and my chances as a solo queue. you'd think they want to make me feel accomplished even if I fail in order to keep me playing and recommending the game to others. now accomplished does not mean that a trophy has to be given but more that I feel I was in a fair match and not out classed 100% of the match as i was this morning. first match of the day, first time playing trapper in over a week and i get 2 hooks. that's it.. TWO HOOKS. and then i'm called racial slurs and social slurs (a karen because i told the one that used a racial slur he/she was reported). I forced and I mean forced myself to play more so that i can get back on par with where i wanted to be. but it was almost that one game and on to FFXIV the rest of the day for me. what's the next step when i play just one game a day? one a week then none a week till the account is inactive and not been played in months because I didn't feel like I accomplished anything at all and I was stepped on by a highly skilled group.
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As I said the problem was only found today - it was communicated as quickly as possible. We expected matchmaking to be a little bit messy initially, a totally new system like this was always going to have teething troubles imo, regardless of date previously having been connected. And as soon as a possible issue was noticed - it was communicated to the community on this forum.
With regards to who the system will decide you play against, that will be the killer with the closest MMR to yours - regardless of what character that is. So if there's 3 killers with around the same MMR for example, it will most likely prioritise that killer who's been in the queue the longest (as I said, irrespective of what character that is). And fwiw I just played 17 matches, all were full red ranked matches and I played a wide variety of killers - so I don't think the argument of one type of killer is valid at all because MMR is a number not a character.
And we have said, we might reveal individual MMR's in the future - there's no set date for this to be shown though.
I'm sorry that you are being placed against players who are a higher MMR than you right now, I appreciate how frustrating that must be - but there's nothing further I can answer on that, the system is being looked at, an issue has been identified and hopefully will be soon adjusted.
There's not really much more I can say.
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Mandy is not the only mod/dev that exists and to be quite frank, she’s the only one that’s actually speaking out. She’s getting a lot of flack for nothing.
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No worries Unicorn, that's my job! But thank you, I do appreciate the support <3
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The same as I've said all the way through, since this was announced. If you care to read my posts on the matter you will find I've said exactly the same thing about it since it was released earlier this week!
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What ever happened to all that "we're gathering data for your MMRs" that we heard months ago? Was that not specifically to avoid the issues we're seeing now?
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If you read what she wrote you would know that, they still said they expected that this ENTIRELY NEW system would be wonky and have issues. Maybe they didnt expect them to be this big, but even in the FAQ they mentioned that they expected something similar to the given situation, but likely to a lesser extent. Besides that the system wasnt in control of matchmaking which means that it was simulating results. Simulations and reality are usually different. When the system suddenly was in control it clearly didnt take it well and made mistakes. Take your anger somewhere else please, or do something to relax. Maybe play a game :)
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As I've said, that information was to give a loose number - as it wasn't used for matchmaking at that point, its not going to be 100% accurate. We said that in all our communication.
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When you say the problem only found today, do you mean the cause? Or does that mean this is the first day you guys are admitting there’s a problem, because he’s been clear since day one (because of streamers able to play well past 10 games) that MMR wasn’t working. Did you really think your playerbase was just making it up?
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You guys havent even let the MMR set in yet. Give it a couple weeks and it should be fine. The MMR is all about percentages. It's take you wins and losses and calculate your skill percentage. That is why things are so screwed up atm cause it just got released. Let it properly settle in. And remember that most new survivors who get red players either won a game and have a 100% win rate, or are facing off Career DCers who DC anytime a killer is better then them. It needs to be addressed in a manner of DC penalties that progresses every time people DC. The first scenario there is no fix for but new players will end up evening out. I'd say to think of it like an invisible KD/R.
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That’s not how MMR works, it doesn’t go by % it goes by score. You start at 0 and if you win a game against other similar people it goes up to 1, or if you beat people better than you it goes up to 3... so one “perfect game,” doesn’t put you in high MMR it still takes time. That was the whole point of it running in the background prior to the change so not everyone starts at the same level.
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It goes by game wins so yes it does. So if you win your score goes to 1 and you lose, even if it goes to 0 that's still a -1 making it a 50/50 score placing you with people around that play lvl. So it all has to do with percentages
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Total games also matters, even if a player won his first five games he would only be at MMR 10, maximum. Meanwhile people who have played lots of games could have reached an MMR of 50-100 or whatever the cap is. As someone who had thousands of hours in the game and gets mostly 3ks or 4ks I should never get matched against survivors who have played maybe 5-10 games total.
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This is why I said it's all about percentages.so say a new survivor wins 10 matches and loses 5. You win 100 and lose 50 as a killer. You would get matched with that survivor based on the percentage of wins vs losses. You cant expect this MMR to keep adding numbers to your MMR If you lose. It's going to minus your score. I'd like to say you could get MMR based on how many survivors survive but then if that was the case, every survivor would be fighting to be the las 1 out if the match. But again. It counts your wins and losses making it a percentage game.
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So I've played many games after the update patch, its completely unbelievably unbalanced, heres the screen shots of every match after it dropped. Also I've heard that it should be accounted how much you play a killer. That completely bull. I had never played the Plague before and was thrown in with Survivors way over my ability/rank. I don't know about you but I'm not spending anymore real cash till this gets fixed.
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