Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
It's stats time! Sign up for our newsletter with your BHVR account by January 13 to receive your personalized 2024 Dead by Daylight stats!

Get all the details on our forums: https://forums.bhvr.com/dead-by-daylight/discussion/436478/sign-up-now-to-receive-a-recap-of-your-2024-dead-by-daylight-stats/p1?new=1

PC - game crashes on startup

janked
janked Member Posts: 1
in Bug Reporting

Everytime I try to launch the game it goes through the process of loading EAC and then crashes. I had the same issue when the ptb came out on just the ptb, live was fine. All my graphics drivers and windows are up to date. The crash message I get is as follows:


Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff


d3d11 {0x0000000000000000} + 791963 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 406174 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 429276 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 234511 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 99758 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 22638 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 22397 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 101378 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 377661 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 376975 bytes

GameOverlayRenderer64 {0x0000000000000000} + 575205 bytes

dxgi {0x0000000000000000} + 701124 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 47518217 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 47633452 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 63279082 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 63372087 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 45973164 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 68439319 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 56937025 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23686439 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23652742 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23653530 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23697855 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 84201922 bytes

kernel32 {0x0000000000000000} + 97236 bytes

ntdll {0x0000000000000000} + 446033 bytes


Please help I cant play the game at all anymore

0
Up
0 votes

Pending · Last Updated