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PC - game crashes on startup

janked
janked Member Posts: 1

Everytime I try to launch the game it goes through the process of loading EAC and then crashes. I had the same issue when the ptb came out on just the ptb, live was fine. All my graphics drivers and windows are up to date. The crash message I get is as follows:


Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff


d3d11 {0x0000000000000000} + 791963 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 406174 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 429276 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 234511 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 99758 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 22638 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 22397 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 101378 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 377661 bytes

dxgi_7ffb171b0000 {0x0000000000000000} + 376975 bytes

GameOverlayRenderer64 {0x0000000000000000} + 575205 bytes

dxgi {0x0000000000000000} + 701124 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 47518217 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 47633452 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 63279082 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 63372087 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 45973164 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 68439319 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 56937025 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23686439 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23652742 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23653530 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23697855 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 84201922 bytes

kernel32 {0x0000000000000000} + 97236 bytes

ntdll {0x0000000000000000} + 446033 bytes


Please help I cant play the game at all anymore

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