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4.3.0/1/2. Patch - Color issues/blinking screen and a possible glitch

SlowDex
SlowDex Member Posts: 5
edited November 2020 in Bug Reporting

After the update I am experiencing certain uncommon (?) problems, It seems like I am playing the game in a rave’s DLC... It wouldn't be a problem at all, since I don't have epilepsy and it's pretty cool to see these colourful sky flashing which is an extra... but they also change the colour ( in white or distorted patterns) of things around me during some of these "blinking" moments or even fully consuming my fragile laptop screen, this happens every few seconds. I don't have the screenshots of these "blinking" moments (full screen’s blink), because I was actually playing the game, hiding, fixing or running away, but it's quite simple, just imagine half of the screen, or specific objects (like walls, boxes, etc.) or the full screen blinking for a short moment or persisting for more than 1 sec.


Obs: The survivor/killer's patterns aren't affected. I didn't play as killer to see how the map would look like in his perspective. And the game works "fine" (no lag, etc.).




The glitch part:


I played a match against a Doctor (before this one). He took me from the locker, then started to walk to the wall and when reached it (?) we got stuck INSIDE the locker. I made him let me go and I healed myself with the med kit. It seems that he couldn't attack me or use his skills and we were stuck at all. My/our camera was stuck “inside” locker which appeared to be "empty". He left the game.




Ok, my laptop (windows 10) isn't the best "gamer" option but the game worked pretty well before, with reasonable graphic config and I assume that's not the cause for these issues.


I tried to reduce everything to "low" and also to validate the game on Steam. Nothing changes.


UPDATE

It seems the "rave" issue just affects outdoor maps (realms, idk). I played one match in Saw's map and it worked fine.


Post edited by SlowDex on
5
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Comments

  • SlowDex
    SlowDex Member Posts: 5
    edited October 2020

    hello?

    Post edited by SlowDex on
  • Eevee_Queena
    Eevee_Queena Member Posts: 8

    I'm having a similar thing but it blinds me while I'm playing and caused me to die once or twice because of it (I'll get a picture of it as soon as I can)

  • Eevee_Queena
    Eevee_Queena Member Posts: 8

    These are the pictures and it only started doing this after the update they just had.

  • Eevee_Queena
    Eevee_Queena Member Posts: 8
    edited October 2020

    strangely it only happens on certain/all outdoor maps all the indoor maps are fine. I am also running the game on a laptop. I do have integrated graphics, but the game was working just fine till this update happened. (Still having that problem even with the newest patch...)

    Post edited by Eevee_Queena on
  • SmileDog
    SmileDog Member Posts: 18
    edited November 2020

    I have same problem. Did you fix it?

  • Eevee_Queena
    Eevee_Queena Member Posts: 8
    edited November 2020

    Even with the latest patches this isn't fixed. I can still see it in killer view. Also when I crash it still locks me out of matchmaking even though that is suppose to be only for people who on purposely dc. I got a crash report and everything and still get locked out of matches. But this glitch is why I haven't been playing killer cuz this can actually cost you the game. (note I'm not good at killer to begin with but this def doesn't help)


  • Eevee_Queena
    Eevee_Queena Member Posts: 8
    edited November 2020

    I do have a question for you guys. Is it just because my computer sucks or what... this has literally happened twice now...

    When my game stops responding like that, it doesn't respond ever after that... especially when given a crash report... so is it just cuz my computer sucks or what cuz I wouldn't be surprised if it was my computer, but I'd like to actually play the game... (Note: I also haven't been crashing like this or getting these crash reports before 4.3.0 patch happened... but I do have integrated graphics which I completely not help. Otherwise besides these color glitches and this I have been running the game very smoothly, barely any lag to speak of.) I don't rage quit from matches so the only time I've had the matchmaking locked is literally from crashing from the game. After those crash msgs have popped up and I've sent the crash report for both of them. I will honestly say I've thought about it with how many killers run moris and how many survivors run decisive but despite all the rage I go through the whole match anyway. At least if I'm going to be punished, I rather it be something I'm punished for something I could have chosen not to do like leaving the match before it's done... Is it because I used task manager? Because the game will literally not close after it stops responding... so at this point I see this as a lose/lose situation... (aka standing and waiting for a game that will never respond vs. task managing the game so I can actually play the game...)

  • SlowDex
    SlowDex Member Posts: 5

    Nothing changed.

    I don’t think the problem is your or mine computer, they were working well before and this patch just changed few things... it’s a compatibility issue i guess. I don’t know about you, but my FPS is working fine, no drop or etc. and people who are playing on ps4 are complaining (a lot) about this... we are just experiencing shadow/brightness/color issues (gamma?). Whatsoever, seems to be something not extremely “complex” to fix. The point is: since indoor maps are working well, we can assume that the “sky” is causing the problem.

  • tabbits
    tabbits Member Posts: 1

    i just created an account to complain about this :( im using the very same computer that i was using before, and i was not having this problem

    ive searched all over google whos having the same issue and the most relevant thing i found was this topic.

    i had no idea people with ps4 was going thru the same thing. theres nothing we can do? because is really hard playing like this...

  • SmileDog
    SmileDog Member Posts: 18

    It's actually about the campfire. Lights come out of campfire smoke. Instead of smoke these lights come out.

  • SmileDog
    SmileDog Member Posts: 18

    Guys! I sent a ticket and they answered. Look:

    "Hello there,


    Thank you for letting us know about this very odd issue that you have encountered. I am truly sorry for any inconvenience this issue may have caused.


    I've gone ahead and forwarded this information to our QA team, who can try to reproduce the issue on their side and help work towards a fix using the information you've kindly provided us with. 

    Rest assured that everything will be done to have this issue resolved at the earliest possible time.


    Again, we apologize deeply for the inconvenience. We hope you extend your patience with us as the team works towards squashing this bug!


    See you in the fog,

    The Dead by Daylight Team"


    Finally they noticed us. I hope we will be able to play as before soon.

  • Ryan51090
    Ryan51090 Member Posts: 34

    That's awesome that you got an answer to what was going on with your situation. It seems like when a bug or glitch is brought to their attention that they actually try to address it.

    Regarding what you dealt with, if it is the same patch I'm thinking of, I dealt with glitching too or I guess framerate drop but I'm on console and a more recent patch stated that issue was fixed. I wonder if it is something more common to PC.

  • SlowDex
    SlowDex Member Posts: 5
    edited November 2020

    Oh, i forgot to mention that when the killer hits me, the blood splashes (bright) like this hahahaha


    Post edited by SlowDex on
  • SarahMaddy
    SarahMaddy Member Posts: 1

    Has there been an update on this, because I have experienced the same issue and it almost blinds and distracts me..


  • SmileDog
    SmileDog Member Posts: 18

    I sent a ticket and still waiting. Is everyone using onboard graphics card?

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    I've been having this issue as well for a while. It lags my computer (which already only runs the game at ~15 FPS without this on lowest graphics and 0% res) so kinda hoping it gets fixed??? Anyone have issue with it going solid and just sitting on things like pallets or gens?

  • SmileDog
    SmileDog Member Posts: 18

    Can everyone send a ticket about this? Please.

  • SmileDog
    SmileDog Member Posts: 18
  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    I sent a ticket. Time to wait and see if we get noticed again!

  • SmileDog
    SmileDog Member Posts: 18

    Thanks! (:

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10
  • Eevee_Queena
    Eevee_Queena Member Posts: 8

    I also got a response. Hopefully with enough of these tickets they'll do something about it.


  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    I think at this point it's just us pestering them XD

  • SmileDog
    SmileDog Member Posts: 18

    I said why the issue might be but they don't even respond anymore. They said they had communicated the issue to their team before.

  • SmileDog
    SmileDog Member Posts: 18
    edited November 2020

    Please keep sending tickets because i don't think they care. Although not resolved, they mark it as solved

  • SmileDog
    SmileDog Member Posts: 18

    Still waiting...

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    The next update hasn't come out yet. Just wait till after that.

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    Sending more tickets won't resolve anything. I can almost guarantee you that they care. They would not be so popular still if they didn't.

  • SmileDog
    SmileDog Member Posts: 18

    If they see that the more people have the problem, the sooner they solve. I don't think it will fix with the next update. I hope I'm wrong.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357

    I have a question concerning this, what GPU's are you all using?

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    Intel(R) HD Graphics 4000

    It only seemed to start doing this as of the 4.3.0 update

  • Eevee_Queena
    Eevee_Queena Member Posts: 8

    Actually mine is the exact same too, Intel(R) HD Graphics 4000

  • SmileDog
    SmileDog Member Posts: 18
    edited November 2020

    Like I said, only happens with onboard graphics cards. It was working fine before the 4.3.0 update.

  • SmileDog
    SmileDog Member Posts: 18
    edited November 2020

    Hello? Anyone fix the issue?

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357

    I will check further into this, but I must warn you that Intel Graphics are not officially supported by DbD - as per our information on the Steam Store.

  • SmileDog
    SmileDog Member Posts: 18

    There were no problems until 4.3.0 update arrived. Will you ignore gamers using Intel HD Graphics? Please dont ignore us.

  • DragonsBlessing03
    DragonsBlessing03 Member Posts: 10

    I believe this is it

  • SmileDog
    SmileDog Member Posts: 18

    The issue is almost solved. But still light comes out in some campfires. Although not as much as before, it is still a little uncomfortable and the same problem happens when the killer hits. Playable but needs to be solved.

  • SmileDog
    SmileDog Member Posts: 18

    Does anyone fix the issue completely?