Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Blood Points, Shards & Cells problem (on Windows)

MiloChiquito
MiloChiquito Member Posts: 3
edited October 2020 in Bug Reporting

First of all I'm sorry if my English is bad, I'm Chilean and I'm not that used to speak it.

Well, the thing is that lately I have noticed that when I open the game, my amount of blood points (& etc) is marked on 0, and I have more than that. The only "solution" I have found is that I have to open the in-game store and wait like a minute, so then my real amount of shards, blood points & cells appears. It has been taking longer, yesterday those numbers were just on 0, and I know I have more, so I was hoping if you guys could give us a solution to that problem, because it's really annoying, it happens everytime I open the game.

Also, I buyed a 500 cells pack, but they don't appear on my acount, what can I do?


Primero que todo, últimamente he notado que cada vez que abro DbD, mi cantidad de puntos de sangre (etc etc) aparece como 0, es decir como si no tuviera nada, pero yo en realidad tengo más que eso. Resulta que la única "solución" que he encontrado es que debo abrir la tienda propia del juego y esperar como un minuto aprox para que aparezca mi verdadera cantidad de puntos de sangre, fragmentos y células. Sin embargo, últimamente le ha tomado más tiempo al juego para mostrarme mi verdadera cantidad, así que me gustaría que nos pudieran dar una solución al respecto, porque es muy molesto, ocurre cada vez que abro el juego. (Cabe destacar que desconozco si este problema sucede en otras plataformas.)

Y otra cosa, compré un pack básico de celulas al ver que los precios de algunos personajes han reducido, el asunto es que no aparecen en mi cuenta, ¿qué puedo hacer?

2
2 votes

Pending · Last Updated

Comments

  • wrenn
    wrenn Member Posts: 2

    Also having this issue, seems to go away after I play a game