Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Community Help - PS5 issue [FIXED]

PatBrutal
PatBrutal Member Posts: 565
edited December 2020 in General Discussions

We’ve created this section in the forums for the PS5 issue preventing players to access the 4.4.0 update. If you’d like to take part in this effort, please create a report in this section of the forums.


PLEASE BE SURE TO INCLUDE ANY RELEVANT INFORMATION, SUCH AS:

-         Which region?

-         PS5 digital or physic edition?

-         Did you use the PS+ version?

Note: I will contact you via DM for further information


This information will greatly help us to give us a bit of information of what is happening.

Thank you everyone!

Post edited by Mandy on

Comments

  • Coopzie
    Coopzie Member Posts: 1

    -         Which region? Uk

    -         PS5 digital or physic edition? Ps5 Digital

    -         Did you use the PS+ version? no

  • Digwiid
    Digwiid Member Posts: 311
    edited December 2020

    Finland

    PS5 Physical

    PS+ Yes


    Edit: Just had the update pop-up, will follow up if it started working after it's done DLing.

    Edit the 2nd: New content showed up and seems to be accessible as it should.

  • Mastersharpe
    Mastersharpe Member Posts: 1

    -         Which region? UK

    -         PS5 digital or physic edition? PS5 Physical Edition console but using digital PS5 version of the game

    -         Did you use the PS+ version? No

  • xenotimebong
    xenotimebong Member Posts: 2,803
    • Which region? UK / Europe.
    • PS5 digital or physical edition? Physical edition.
    • Did you use the PS+ version? Yes.
  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 24,639

    This issue should now be fixed, you may need to restart your console and/or manually check for updates from the menu.

    Thank you all for your help.

This discussion has been closed.