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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

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Infinite loading screen again?

Zesty
Zesty Member Posts: 380
in Bug Reporting
image.png

So i have now been waiting for over 15 minutes for this to end? I cant leave otherwise i will get a time out. Its quite silly really, hopefully this doesn't happen often!

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  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 24,614

    That's something I've not seen happening for quite some time and have not seen any other reports of it, if its something that continues to happen for you, please upload your logs here.

    1. Press Windows Key + R to bring up "Run". 

    2. Type this in the "Run" prompt: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs 

    3. The file called "DeadByDaylight.log" is your log file.

  • Sholzi
    Sholzi Member Posts: 1

    I'm having the same issue currently on my switch. After the opening animation It doesn't load at all it just freezes on the loading screen

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 24,614

    @Sholzi fully shut down the switch fixes that issue. Not just put it on standby, but full shut down. It's a different issue than what is being discussed here, so if you're still having that issue, please make a new thread in the Technical Sub Forum.

  • Zesty
    Zesty Member Posts: 380
    https://forum.deadbydaylight.com/en/discussion/comment/1919393#Comment_1919393

    Ok thanks :)

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