PC - play as killer and stuck at holding state

ArithmeticA

DeadByDaylight.log

Step 1: The injured survivor tries to escape, fall from 2nd-floor

Step 2: Killer fall from 2nd-floor also, and try to hit survivor in mid-air

Step 3: The hit was successful, the survivor is in a dying state, I press SPACE BAR to hold survivors

Step 4: There are holding animation (pick the survivor up and hold him on my shoulder)

Step 5: I walk to the nearest hook (I starting suspect, why there are no struggle from the survivor, why my speed is not reduced as before)

Step 6: I press SPACE BAR to try, but I can't hook the survivors. I try multiple times.

Step 7: I quit try step 6, walk back to where I hit the survivors, I found the survivor froze in mid-air.

Step 8: I hit her multiple times, there is a screaming sound but the survivor's health state doesn't change.

Step 9: I try to chase another survivor instead of, I cannot charge attack and attack range seems shorter than normal (like while killer hold a survivor)

Note: After step 8, I can hear several random sound fx e.g. survivor healing, repair generator (without generator nearby)

Step 10: All remaining survivors (three) managed to escape through the gate.

P.S. At post-game chat, survivors said I'm in lifting no one animation.

Additional Information

• Character played: The Doctor
• Perks played: Bamboozle, Barbecue and chilli, Enduring and Spirit Fury (All perks are maxed level)
• Map: After an update, there is abug so the can't show map's name in Thai language properly. This map has snow and a two-level building in the middle of the realm. (I notice that this map associated with "71"... maybe a code of map?)
• Frequency of the issue: This the first time

P.S. Sorry, my PC is low-spec so I cannot record a screen while playing Dead by Daylight.