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Where can I open a ticket to report this kind of players?
First of all, he insults me at the end of the game, then he tells me to die, ok I get players can get toxic (I think they should be banned for telling someone to die though) but what I think should not be tolerated at all! It's insulting a player for being a transgender, it's 2021!
Is there a way to open a ticket or something?
Answers
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You have to make an in-Game report for harassment. Those are in the end-game screen right to the players name/perks/scores etc.
you can click there to report and have 4 options. If you report for harassment (the one with the speech bubble icon) the chat log will automatically be saved and transmitted.
they do ban for the stuff you are describing!
but it’s also against forum rules to „name and shame“, so I suggest removing the video from your post.
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You should make an ingame report before anything else or the next thing I'm gonna tell won't even work. You can also go to the DbD Support page and create a ticket IF you have evidence of the occurrence. I'm not sure how well evidence will work as a screenshot but if you get a hacker on tape this is what you should do.
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