We are investigating an issue in the game that causes strobing/flashing lights, and are focused on fixing it as soon as possible. Some players may be impacted by this issue and experience discomfort from it, so we recommend taking proper precautions.
And until we fix this issue, we recommend that players with photosensitivity, or who have an epileptic condition or have had seizures of any kind consult their physician before playing.
And until we fix this issue, we recommend that players with photosensitivity, or who have an epileptic condition or have had seizures of any kind consult their physician before playing.
Status Update | Trapper Mask Preorders
Options
not_Queen
Member Posts: 1,114
Hello everyone!
We are aware of the issues fans are facing to receive their Preordered Trapper Masks and we understand the frustration and constant disappointment caused by the delays and the responses from Gaya Entertainement / Game Legends.
Gaya Entertainment / Game Legends is an external party providing branded Dead by Daylight merchandise.
Our only ties with them is that we allow them to sell our Branded Merchandise.
BHVR isn't responsible or accountable for the quality of the service and the Customer Support response from Gaya Entertainment / Game Legends.
That being said, we care about the fans and we are trying really hard to find a solution to this recurrent problem with Gaya Entertainment / Game Legends.
The Dead by Daylight team
Post edited by Peanits on
24