Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Hatch not opening, Gas Heaven

Viridian598
Viridian598 Member Posts: 6
in Bug Reporting

I was the last survivor as Bill - everyone else used the exit gate - and I found the hatch as I have the challenge to use it, with Left Behind on. Time nearly ran out but the last survivor left and I sat on top the hatch waiting for it to open. It didn't. I died. I was mad.


Either this is a bug or some alternative mechanic I don't know about. Does it not open if you stand right on it?


Killer was Doctor and he had no perks nor addons that could, for whatever reason, affect the hatch.

1
Up
1 votes

Pending · Last Updated

Comments

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357
    edited May 2021

    Were you at the hatch before the last survivor left? Just wondering if maybe the killer had time to close the hatch immediately after it opened and before you got there.

    Also, if you have a screenshot of the hatch so the location etc can be seen (in case there's a block) that would be useful.

  • Viridian598
    Viridian598 Member Posts: 6
    https://forum.deadbydaylight.com/en/discussion/comment/2204134#Comment_2204134

    Sorry for the late reply - The last survivor took especially (unfortunately) to finally leave via the exit gate but their icon turned to the 'Escaped' icon. I was originally at the exit gate while people were still alive and in the game, but I left and found the hatch while waiting for the last survivors besides me to leave. I never saw The Doctor the entire game, to be honest, nor did I hear his terror radius. I have probable cause to believe he never closed it and was at the exit gate the entire time. I, unfortunately, don't have a screenshot or recording. I'll see if I can screenshot where it spawned the next time I'm on Gas Heaven.