We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
It's stats time! Sign up for our newsletter with your BHVR account by January 13 to receive your personalized 2024 Dead by Daylight stats!

Get all the details on our forums: https://forums.bhvr.com/dead-by-daylight/discussion/436478/sign-up-now-to-receive-a-recap-of-your-2024-dead-by-daylight-stats/p1?new=1

So if the game gets taken off of steam.

Will we be able to get the money back for the game and DLCs we have purchased?

I feel like it's a dumb question and I think it is a no but I am just curious because of the circumstances.

Comments

  • ThiccBudhha
    ThiccBudhha Member Posts: 6,987

    It is doubtful unless perhaps you purchased something really close to the removal and they would reimburse you as a sign of good faith. It would likely depend on what type of representative you are speaking to.


    Like, you know when you ask for extra Sweet and Sour sauce and you get some of those people who reluctantly give you one extra packet as though McDonald's is their adoptive parent, and then others dump like the entire reserve in there for you. They are homies, but what am I going to do with 30 Sweet and Sour packages?

  • R2k
    R2k Member Posts: 1,069

    I don't think so. According to steam rules u played more than 2 hours and I don't see any way they accept refund.

  • Gwinty
    Gwinty Member Posts: 981

    Steam will not take the game away from you and is also not going to remove it from your content. As far as I know Steam offers you a lifelong right to the games you bought on their site including all DLCs and even if the game gets removed unless that very game contains illegal content.

    As such the question would be: Why should you get your money back? You still have the game, you can still play it and nothing gets taken away from you.

    I could be wrong about some of this but as far as I remember this is Steams policy.

  • Firellius
    Firellius Member Posts: 4,593

    The 2 hour limit is for 'no questions asked' refunds.

    If you've played more than 2 hours, refunds are arbitrated, I think.