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After not-infinite loading screen, items are just removed

Dear Devs, what the ######### are you doing. After a 10 min long loading screen all items from me and my group just vanished. So the infinite loading screen is not infinite anymore but takes 10 min and after that all people lose there items. i would rather have a infinite loading screen than losing my flashlight. How is that even possible? like how in the world is it possible that such a bug exists?