Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

PC - Matches DISCONNECTING from time to time

IlluBlack
IlluBlack Member Posts: 7

Playing in PC - STEAM

Some days ago we had this issue of "infinite loading screen", yesterday I downloaded an update, and today when playing I am getting disconnected while in several matches.

This is happening a lot, it has happened with survivor and with killer in solo q matchmaking, you get into the match and while in the match you get disconnected for no reason, either at the beginning or in the middle or close to the end, it does not matter.

While in a match the game does not close but you get out of the match, the classic loading screen appears for some seconds and then you are out of the match in the first screen where you have to press "space" to load the game, you get a disconnection message but you don't get a disconnected penalty.

The WORST thing is that you lose everything you did in that match. It happens a lot, and it sucks, the game does not save what you did in the match, so you LOSE your time, your add-ons, your offerings, challenges, and everything lost for NOTHING.

I have noticed dead by daylight saves the things you got and made in the match in the after-action screen, I think you should not do that, if you get a challenge in the match, it should save it if you got disconnected by mistake and not with the intention. I am just asking you to save what you achieved in the match because it is sad to lose everything and don't get the kills you made and the challenges you got when it is not your fault, it feels like losing 20 minutes of your life for nothing.


Thank you, let me know if you have any questions :/

I added the log file

2
2 votes

Pending · Last Updated