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Please Help I got banned for 24 hours.
• Platform: PC
• Description of the issue: My game crashed several times I don´t why.
• Steps to reproduce (if possible): While I play the game or in the lobby my dbd crashes.
• How often does this occur: all the time.
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PC SPECS:
GTX 1050 2 GB
RYZEN 5 5600X
32GB RAM
MOTHEBOARD ASUS TUF B550 M PLUS
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I formatted windows, reinstalled the game twice, verified the integrity of the archives.... i don´t know what to do anymore.
Comments
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Hey, could you please create a post here first: https://forum.deadbydaylight.com/en/categories/technical-issues We have a great technical moderator who might be able to assist you in figuring out what's going on. It might be a technical issue that's going on and they can help you to look into it.
Additionally, you can appeal a disconnection penalty here: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=360000836752
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Sure, I can. Thank you so much!
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Look what they have said.
##- Please type your reply above this line -##
Hello,
Thank you for taking the time to reach out to the Dead by Daylight Team.
The disconnect penalty system is completely automated and for that reason, we do not offer appeals.
You can read more about The Dead by Daylight disconnect penalty system [here](https://forum.deadbydaylight.com/en/discussion/128722/).
We apologize for the frustration this has caused you.
See you in the fog soon.
The Dead by Daylight Team
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It´s not fair they can´t remove the penalty matchmaking
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I agree, and I've had this issue with the penalty.
take a few weeks off, and then come back. that's the only advice I can give. sorry.
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Almost every (even small) update of Dead by Daylight corrupts its files, so you need to check them every time through Steam.
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What's the point to recommend people to appeal and they will get a automated reply without help? Or someone looking I to the case?
Might as well not give hope and recommend an appeal.
With the amount of bugs every single patch and a lot of bans because of it... Why not cut people some slack like we HAVE to cut some slack to this company... Ever...time..
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As has been advised, please post in the tech sub forum for assistance on why you keep crashing/losing connection.
DC penalties cannot be lifted, you will have to wait out the penalty.
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