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Can not receive advent calendar rewards

jesterlly
jesterlly Member Posts: 1
in Bug Reporting

Platform: PC - Epic Games

The issue: I have not received any advent calendar rewards since I started playing three days ago.

Steps to reproduce: Just log in?

How often does it occur: Everyday since the calendar rewards began dropping

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Comments

  • fezo_braz
    fezo_braz Member Posts: 1

    My wife and I got the first 2 or 3 rewards but nothing else. We have been playing every day since the start of December.

    I know this is just an extra from the devs but if you are promising something I would expect to receive it. ;P

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,000

    If you are sure that you did not receive the rewards, you would need to contact Support

    Please note, the rewards are given out at 11am each day, so you need to log in after that time, and before the next day's 11am time. And if you're in game at the time, you would need to restart your game.

    Also, rift fragments do not give an in-game pop-up notification, bloodpoints and iri shards do give the pop-up notification.

  • Ripley
    Ripley Member Posts: 866
    https://forum.deadbydaylight.com/en/discussion/comment/2682972#Comment_2682972

    What timezone each day? I haven't had a notification for several days now.