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How can I report hackers?

Sakurra
Sakurra Member Posts: 1,046

It's not the first time I'm playing against a killer hacker. So please tell me how can I report them? I have proof.

Answers

  • Mooks
    Mooks Member Posts: 14,795
    edited December 2021

    You have to have made an in-game report for ‚exploits/cheats‘ (in the end screen where every players points are listed, right next to the players Info you can report with 4 category’s available)

    then you have to make an additional player report Info via support ticket (see link below, also available from in-game: same screen but right above the score board on the question mark symbol)

    here you have to fill in description, your account info and the reported players account info. Clips are best to be uploaded as unlisted videos on YouTube and then you include the link in this ticket.


    https://support.deadbydaylight.com/hc/en-us/requests/new

    Post edited by Mooks on
  • Rougual
    Rougual Member Posts: 526

    Please be careful about spreading misinformation.

    In game reports are confirmed to carry no weight in getting a ban UNLESS it is from profanity and inappropriate actions in the End Game Chat. It has been confirmed the only information BHVR has access too from an In Game report is chat logs.

    Please be aware reports are most likely immediately discarded when evidence is submitted but not up to official report quality standards.

  • Mooks
    Mooks Member Posts: 14,795

    I didn’t spread misinformation.

    additional player report tickets NEED in-game reports to be looked into. I never said in-game reports are sufficient, but they are still required.


    only in-game report PLUS additional player report lead to the report being looked at.

  • Ula
    Ula Member Posts: 276

    To complete a bit why Mooks says it's best to upload on youtube your proof: there is a feature to upload media on a report ticket, but I never successfully uploaded a picture or a video with it.

  • Sakurra
    Sakurra Member Posts: 1,046

    Will they get banned if I report them? It's worth to report or it's useless? I don't want to waste my time if devs won't do a thing about it. In first place, why is possible to hack in this game?? Where's their anti-cheat? I'm not annoyed by hackers, I find them pathetic tbh, but they are wasting my time and ruin the fun of this game, so that's why I decided to report them if it's worth to.

  • Mooks
    Mooks Member Posts: 14,795

    People will say it’s not worth it and they ignore the reports… but I believe if the report were done correctly and the video clip explicitly shows reportable/bannable stuff they will actually ban for it. Though it may take some time, especially now because they apparently get an unusual high amount of support tickets…

    though hackers usually don’t stay banned either way, as they can easily create a new account…


    they use EasyAnti Cheat. Cheaters will always find a way around anti cheat measures though and then those anti cheat measures have to find the weak spot and fix it. Though… recently there is an increased amount of cheaters/hackers noticed. No official statement from BHVR on this matter…