I get penalized because another player disconnects

Atc2000

I made the corresponding claims, I sent tickets and capture and no one responsible for technical support answers. I was penalized because another player was disconnected in the game, I previously made a host loss claim when he kicks the main menu in the game. combined both penalties I received for errors from the last update and DC bug from other players prohibit me from playing 30 minutes it is unfair that they penalize and prohibit playing a game that is bought is not legal