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Can not redeem this months Prime

EliskaMM
EliskaMM Member Posts: 161
edited September 2022 in Bug Reporting

Platform: PC - Steam


Issue: Can not redeem this months prime. Seems like I already own it, but that is not possible because as on prime gaming page it says:

"Every month, get exclusive in-game loot, free games, a free subscription on Twitch.tv, PLUS everything included with Amazon Prime."


and last time I checked exclusive means -

image.png

So I can not own something which is exclusive.

Please help.

Steps: Pay for Prime gaming, go claim your loot, copy the code, open game, go to store, redeem your code, get error message.

How often does it occur? Well everytime I try to redeem this month code. No matter how hard I try, nothing works.

Post edited by Mandy on
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Addressed · Last Updated

If you already have the content, then it is not possible to redeem the code.

This discussion has been closed.