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PC - Complete screen lock at the start of a chase

jjthejetplane3
jjthejetplane3 Member Posts: 28
in Bug Reporting

TO ADD IN YOUR TITLE

Example: PC - Crash when hooking a survivor

WHAT TO ADD IN THE DESCRIPTION

Example

Step 1 : Boot the game

Step 2 : Play as survivor in a public match

Step 3 : In-game, starting to run from killer (Clown) threw a toxic bottle

Step 4 : Screen froze and locked, ctrl alt delete to close out game.

ADDITIONAL INFORMATION

  • Character played Jake
  • Perks played Soul Guard, Unbreakable, Built to Last, Distortion
  • Map Deathslingers Map
  • Frequency of the issue Not often

DOCUMENTS TO ADD

  • Images - Screen froze images won't help
  • Videos - None
  • Logs (PC only) Attached

HOW TO GET YOUR LOGS (THIS PART ONLY APPLY TO PC PLAYERS):

When you get the issue, close your game and do not reopen it until you get your logs.

  • Press Win+R
  • Type in appdata
  • Press OK
  • In opened window navigate to: \Local\DeadByDaylight\Saved\Logs
  • Usually you would need to attach the DeadByDaylight.log file.
  • Add the file to your bug report


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