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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

How do i fix Error Code: 0

I am a console player and i attempted to log into dbd but i got an error message the save game could not be read. It is telling me to contact them at their tech support but i cant find an article involving this error. As i stated the Error code is 0. Can someone help me ?