To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Dedicated server is not responding; disconnecting... Error

Disconnected: Dedicated server is not responding; disconnecting...

Issue: Recently, we have been getting disconnected from custom matches (specifically) frequently due to an error "Disconnected: Dedicated server is not responding; disconnecting...". Seemingly out of no where, whenever me and my roommate play the game together in a custom match with another friend out of state, we are getting disconnected. Strangely as well, when we use discord in both browser and app, it will occasionally mute the call (like a disconnect, but we don't get kicked out of the call or get the disconnect sound). However, even when updating all drivers, reinstalling discord + dead by daylight, even playing a match without discord, this same error occurs. I notice this issue persists when there are bots in the match.

Our platforms: We (me and roommate) are both on new gaming PCs, and the other player (who does not get disconnected, is out of state) is also on a gaming PC.

Steps to reproduce has been:

Step 1 : Boot the game

Step 2 : Load in custom match with 2 bots, 3 real players. It has happened as well in a 2 real players, 3 bots match.

Step 3 : Play game as expected, as any killer or any survivor, or any perks

Step 4 : At some point in the match, sometimes early on sometimes near end game, you will notice some glitching out (like you can't unhook fully, pop a gen fully, etc), before getting disconnected and getting that error.

Additional information

  • Character played: We played as various characters and killers to test if it was something specific, but the error persists regardless
  • Perks played: Similar as above, we tried various perks and still the error.
  • Map: Has occurred in any map we played
  • Frequency of the issue: Makes it almost unplayable, it's a shame because we've been loving the bots and it didn't always crash like this in the beginning.

Attached:

I have attached logs, and a screenshot of the error.

Dedicated server not responding Error 071623.png

Thanks for any help! Let me know if any additional information is needed.

1
1 votes

Not a Bug · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum.

Comments