Please note: Although we may stop by occasionally, this is not a developer Q&A.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

DbD keeps crashing

mosuman
mosuman Member Posts: 1
edited August 2023 in Ask the Community

I keep intermittently getting an 'Unhandled Exception: EXCEPTION_ACCESS_VIOLATION' error with various 'reading address 0x0000000100000003' codes. I can't purposefully cause it to happen and the cause seems random.

A post I found online said to run a sfc /scannow in command prompt, which I did but that hasn't stopped the errors. I have also uninstalled and reinstalled the game but again, it hasn't fixed it.

This has only really started after I played on the PTB and then went back to normal live servers, but I don't think that is the cause.

Any assistance would be greatly appreciated.