Please note: Although we may stop by occasionally, this is not a developer Q&A.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

Help me

Megacoxou12
Megacoxou12 Member Posts: 2
edited September 2023 in Ask the Community

good evening I have a very big problem when I buy ora cells I am credited but the cells are not added to my account it has been several months since this persists I am on xbox series S please help me I have already contacted support but I would like to know more with the community thank you.

Answers

  • EQWashu
    EQWashu Member Posts: 5,105

    I'm sorry you are experiencing this issue with Auric Cells not being added after purchasing.

    I understand you wish to discuss it, but this is an issue for Support to handle. You said you sent in a ticket, which is the thing to do with a situation like this. I know you wish to have it resolved quick, and the Support Team will respond to your ticket as soon as they can, and help you resolve the problem <3

This discussion has been closed.