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Twitch Drops unable to claim

Sagadatter
Sagadatter Member Posts: 6
edited October 2023 in Ask the Community

So, I'd originally successfully claimed the Twitch Drops, up to and including claiming them on twitch, but they weren't showing up in my inventories. I ask about this in the bugs section, get a link and get told to ask here if there are any issues.


There are issues.


I've double-checked that everything is linked as it should, but now it asks me to "connect" on Twitch - and in fact there's both a Behavior and BHVR account connected. But if I do try to click "connect", it sends me to a Microsoft login account asking for a "shortname@bhvr.com" account. I've tried signing in both with my bhvr accounts and my live account, and get the error that either the user does not exist (bhvr account) or in the case with my actual account, I get the following error message:


AADSTS50020: User account '<Redacted>' from identity provider 'live.com' does not exist in tenant 'Behaviour Interactive Inc.' and cannot access the application 'urn:amazon:cognito:sp:us-east-1_4sgPWILBE'(DevOps_BHVRAccount_CloudFront_Dev) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.


Please help?


Edit: When I logged in today I got the Elodie Shirt, and the Hag Weapon, but the Hatch Micro Playset charm is still AWOL

Post edited by Sagadatter on

Answers