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How long does it take (usually) for an issue to be resolved when using "submit a request"


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Best Answer

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619
    Answer ✓

    Well, it depends on the issue, the amount of requests Support is dealing with, etc.

    It usually can take from a day to a week, just be sure not to open a new ticket, because that would send you back into the queue.

Answers

  • pizzavessel15
    pizzavessel15 Member Posts: 534

    if submitting a bug its more or less just if they want to do it lol iv submitted a pinhead bug (and more people have) half a year ago where his camera will be temporarily locked after using his chains and it is yet to be fixed