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Reporting System is Broken

HarlockTaliesin
HarlockTaliesin Member Posts: 763
in Bug Reporting

The chat system for submitting reports is broken. Part way through it states it's having technical difficulties and then resets. I attempted to use this with the in-game Steam browser and out of game using Brave.

Is there an e-mail address or another method I can use to report a player?

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Need more info · Last Updated

Comments

  • EQWashu
    EQWashu Member Posts: 5,105

    Hey HarlockTaliesin,

    I'm sorry you are having issues with the chat system. I do want to check and see with you if you tried other browsers such as Chrome or Firefox, as well as the Steam browser and Brave?

    You can also submit a Player Report via a Support Ticket if you are still experiencing technical difficulties with the chat bot.

  • HarlockTaliesin
    HarlockTaliesin Member Posts: 763

    Yes. I attempted to use Steam's in-game browser (Chrome-based), Brave (Chrome-based), and Firefox (Mozilla-based). In all three the chat bot failed at the question of describing the person's actions. After filling in the info, neither hitting Enter or using the Arrow to proceed worked (seemed hung), and after several moments it would display the error that the system was having problems. It then reset back to the beginning of the bot interaction, asking me what platform I was playing on.

    I will attempt to use the link you've given.