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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

"No Network Connection" error ever since the 7.5.0 update was released (PC / Steam)

AykDanroyd
AykDanroyd Member Posts: 232

I've had nonstop No Network Connection errors ever since the update on Steam was released. It started before I ran the update (was logged in using the old version) and then I ran the update and it has not fixed it.

I exited & restarted Steam, restarted Windows, verified the integrity of the system files and nothing seems to fix it. Is anyone else having this problem? I see only 2 of my friendlist users on and would expect many more people would be playing with the update out, so maybe I'm not the only one affected?

I have no clue what to do to fix this.

2
2 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review.

Comments

  • AykDanroyd
    AykDanroyd Member Posts: 232

    Still not working.

  • AykDanroyd
    AykDanroyd Member Posts: 232

    3 days of nothing but this & nobody cares or has any answers either it seems:

    image.png

    Bought the game, all the buyable chapters from Halloween through Hellraiser, all the rifts from Tome 9 up through the previous one (would've gotten the latest one if I could log into the damn game), bought auric cells to buy various other cosmetics, bought the Attack on Titan collections on Steam & other cosmetic packs (Head Case, 80's Suitcase & Charity Case) and this is how I'm treated after investing all this money & thousands of hours into this game.

    smh

  • AykDanroyd
    AykDanroyd Member Posts: 232

    I tried running it as an admin but this is what I got instead:

    image.png

    And Steam is not offline. All my other games work fine, it's only DBD that's giving me an issue. What do I do now to fix this? Who can I speak to? I never had these problems before and don't want to miss out on the rift (game has not worked since the update on the 30th of Janurary).