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Purchased Characters Showing as Locked/Unowned After Update (PS5)

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CaylesVII
CaylesVII Member Posts: 1
edited February 8 in Bug Reporting

The recent Lights Out update has left some purchased survivors locked and needing to be rebought to play.

A file check and restart have not changed the bug; hoping for a resolution.

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

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