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REOPENING: Gabriel's Fire Moon Engineer Set Issue
No idea why my other ticket was closed but as I clearly state: I OWNED IT BEFORE IT WAS BROKEN.
You guys just took my cosmetic back with no refund or anything, I owned it prior to the last patch when it became broken. I owned everything Gabe except the newest fit as he's a main of mine.
"Prior to this update I owned this skin, I know it was recently broken and could be split up and with this patch that was resolved but now I don't own it anymore? I didn't get a refund of auric cells or anything either.
I owned it prior to the set becoming unsplit, is there anyway to get it back or a refund to rebuy it?
Thanks, "
Comments
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I'm now having the same issue!
I owned this skin on gabriel and have played with it numerous times. I revisited him today to check out his new skin in the store and realised that the Fire Moon Engineer skin was no longer unlocked and I had to instead purchase it?!?
I haven't recieved a refund (money or auric cells) and there's no way to dispute this other than on the forums here.
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