We are investigating an issue around players not receiving their Grade Rewards today, we will give more information as it becomes available. Apologies for the inconvenience.

Can't redeem store code

Options
Thusly_Boned
Thusly_Boned Member Posts: 2,794
edited February 11 in Bug Reporting

I tried redeeming the DRAGONGIFT code in the store (PSN), and received the following error message:

this code could not be redeemed due to a server error

I redeemed three other BP codes without issue, but the above mentioned code did not work. I tried closing and re-opening the game to reconnect to the server, but to no avail.

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

This looks like an account issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. We suggest that you contact our support here: https://www.bhvr.com/contact-us-2/

Comments

This discussion has been closed.