Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
The second iteration of 2v8 is now LIVE - find out more information here: https://forums.bhvr.com/dead-by-daylight/kb/articles/480-2v8-developer-update

Epic Games prerequisites not installed error

salvitabv
salvitabv Member Posts: 5
edited March 12 in Bug Reporting

Hello, I want to know if it happens to anyone else that they cannot open the game from Epic Games, when I open it I get a cmd window and then I get the error, this one specifically "LS-0019-IS-PQR4", and I have already done everything that Epic Games tells you to solve it, it is supposed to be a problem that I do not install the prerequisites, but I don't know how to solve that specific problem. If you could help me, please, I would be very grateful.

Post edited by BoxGhost on
2
2 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. We suggest that you contact our support here: https://www.bhvr.com/contact-us-2/

This discussion has been closed.