When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Redeem code not working
While in the store page of DBD, I have run into an issue where I cannot enter in new redeem codes. Including the AMD one that released today, which my lovely friend tried today at the same time and was able to get the reward for.
I play on PC, through the xbox app. I have checked for updates, and there were no updates. Based on what I have learned now, this issue may have been occuring for a while now, but i brushed it off as missing the deadline for codes.
Comments
-
im having the same issue every code i try either says server error or this code is expired even the new amd one
0 -
They are expired as they were only 24 hours.
There were 3 codes - all expired. I was to late also :-(
1 -
the amd one was released the day i tried it and it didnt work
0 -
Moi aussi, ça ne fonctionne pas, j'espère qu'ils vont venir le corriger le plus rapidement possible
0 -
All recent codes have been having this issue for me as well. I play on an Xbox Series X trying to redeem the codes. I think this has been an issue for weeks or longer.
0
