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Game Keeps Crashing, How Do I Fix?

WhysTheRumGone
WhysTheRumGone Member Posts: 1
in Ask the Community

Hey everyone, as the title of this post suggests, my client has been consistently crashing since yesterday evening whenever I'm about to load into a match. Specifically, the pre-game timer always makes it to the 6-5 second mark, and at exactly that point the game crashes. The full crash report that I keep getting reads as follows:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000010


DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100743385 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97457928 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97490287 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 94809185 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97429583 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97566293 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100789061 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100780634 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 96184132 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 96265255 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 149798772 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 149794162 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 96560472 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 144862217 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 140161582 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72789668 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72818204 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72818330 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72823396 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72863028 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 157666958 bytes

kernel32 {0x0000000000000000} + 95044 bytes

ntdll {0x0000000000000000} + 337585 bytes


At this point, I've verified the game files in Steam, uninstalled the game and then reinstalled it on a second drive, updated my graphics driver, reset my 3D settings to default in the NVIDIA control panel, and am currently at a loss as to what I'm missing. I'd expected that the problem would be resolved after a clean reinstall, but that appears to not be the case, so I'm hoping that someone here knows what I should be doing instead.

Thanks in advance for your help!

Answers

  • Extent
    Extent Member Posts: 5

    Check if you have a challenge that give you 4 random perks active. Last I know of, any of those challenges will cause your game to crash around the 5-6s mark into a match. If you do have a challenge like that active, just switch to a different challenge and it'll hopefully stop crashing.