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Cant login to DBD on PS5

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PreSaltedPsycho
PreSaltedPsycho Unconfirmed, Member Posts: 2
edited April 9 in Bug Reporting

Hi

I've contacted Support BHR and Sony about this (BHR said to contact Sony -> Sony couldn't help) :

My GF moved from Germany to Switzerland for me. She set her PlayStation Network Account up in region Germany.

Now the Problem: Whenever she tries to open DBD on her Console it takes forever to load and in the end it's always an error. Sometimes it loads into Main Menu, but then it crashes again when changing character or using Blood points. Back in Germany it wasn't a Problem and could easily play without any issues.

I'm not sure, but is this even a Region Problem sides PlayStation? Bc on my PS5 it also takes forever to load, but it somehow works (but really unstable). But my PSN was made in Switzerland. Back in September, I also had strange issues connecting into DBD on my PS5.

Did anyone else have a similar Problem? Will a VPN / DNS work?

She has spent lots of cash into the game, and it would rlly suck to lose all this progress....

Happy for any Feedback!

1
1 votes

Declined · Last Updated

This seems to be a technical issue, if you still require assistance you can ask other forum users in the Ask the Community section ( https://forums.bhvr.com/dead-by-daylight/categories/ask-a-question) since we do not offer technical support on this platform.

This discussion has been closed.