Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

Both my Steve and Nancy are gone.

ImLilShy
ImLilShy Member Posts: 1
edited April 2024 in Bug Reporting

After the most recent update my Steve and Nancy are gone and back in the store. I had both of them to P1 and used to Steve for a scream buildbut now both characters are gone.

Post edited by BoxGhost on
3
3 votes

Declined · Last Updated

This looks like an account issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. We suggest that you contact our support here: https://www.bhvr.com/contact-us-2/

Comments

  • goonigoon
    goonigoon Member Posts: 1

    me too. i’m so confused? i’m not about to buy them again.

  • koDX
    koDX Member Posts: 4

    Same here. I purchased the chapter back in November when they were rereleased, through the Nintendo E-Shop, but now it says I need to purchase them again. I checked the eshop just to be sure, and it says I already purchased it, so I know it’s not from console store’s end.

This discussion has been closed.