PC - Crashing after Unreal 5 update

andrrms Member Posts: 1
edited April 30 in Bug Reporting

After updating the game engine to Unreal 5, I noticed that the game has been freezing a lot when loading shaders, and crashes after a few games, during the game loading screens.

I noticed that the problem intensifies when I am screen sharing via Discord.

When the game crashes, the entire system becomes unresponsive for a few seconds, and on some occasions, the computer even restarts.

I've checked and my video drivers are up to date. Below are my computer settings:

Processor: Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
RAM: 2x8GB RAM DDR4 @ 3200mHz
Video card: AMD Radeon RX 7600 XT
Storage: 1x SSD NVME M.2 1TB + 1x SSD SATA 480GB
OS: Windows 11

Here are the crash summary:

Fatal error: [File:C:\J2\lPCs\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at C:\J2\lPCs\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97574018 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97373270 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97419625 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97434848 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97459071 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 91313015 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 91289201 bytes
kernel32 {0x0000000000000000} + 75133 bytes
ntdll {0x0000000000000000} + 371272 bytes

Post edited by BoxGhost on
1 votes

Declined · Last Updated

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