Unable to load into game as Survivor, character models missing?

Swifterson · May 6

Example

Step 1 : Boot the game

Step 2 : Choose "Play" as Survivor

Step 3 : Choose character Ace Visconti

Step 4 : Notice character model missing, should normally be to the right of the screen.

Step 5: Switch to any other character

Step 6: Switch back to Ace Visconti

Step 7: Notice that instead of the character model for Ace being present, instead whichever character you previously last viewed is shown.

Step 8: Notice that all these steps also apply to Nea Karlsson

Step 9: Notice when in the lobby for a public survivor match as Ace, character model is completely missing

Step 10: Press 'Ready"

Step 11: Once a match is found, notice character model's still missing

Step 11: Repeat steps 5 through 7

Step 12: Match fails to load in, Error code: 502

Playing on PC via Steam

Official Dead by Daylight Channels