To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Game crashes after intro cutscene.

Toat
Toat Member Posts: 4
edited June 2024 in Bug Reporting

Hello, having an issue with the game crashing after skipping the intro cutscene. Here is the crash report the engine gives me.
Fatal error: [File:D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] Interfaces.CopyCommandList->Close() failed at D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:268 with error E_INVALIDARG

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101399762 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100925885 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100925625 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100940868 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101292358 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115196872 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115217514 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115198015 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 54023227 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 93632526 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115785515 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95154359 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95130545 bytes
kernel32 {0x0000000000000000} + 97236 bytes
ntdll {0x0000000000000000} + 446161 bytes

Fixes i have tried: Reinstalling
Reinstalling Anti-cheat
Updating Drivers and restarting.
Running in administrator mode.
Closing discord(Steam forums reported fix)
Running with Windows Audio disabled(Youtube video reported fix)
The error still persists and I am looking for any support to play the event! I want my cakes :(

Post edited by EQWashu on
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum.

This discussion has been closed.