Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
http://dbd.game/killswitch
Survivors Get stuck in the portals on FORGOTTEN-RUINS map
Was playing on Steam pc, and one player was lagging a lot. When the Yui tried to use the portal she got stuck 'in' it at the end. The portal acted as if it wasn't used. The portal itself was used several more times by other survivors and the killer before the Kate (the player that was lagging, they were teleporting back and forth at one point) also got stuck. The killer, a Doctor, noticed the Yui stuck when I pointed at her, and tried to hit her several times to get her unstuck from both front and back. They were both able to heal me, Sable, though when the killer and I kept them company while the timer ran out. The killer also tried to hit the Kate to get her unstuck too, did not work. Match ended with Sable & David escaping from separate exits, the Kate and Yui died via the entity. I do know that the Yui player was playing on a PS4