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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Cannot submit ticket

Uruk_Guy
Uruk_Guy Member Posts: 1
in Bug Reporting

I'm trying to submit a ticket for two issues, but i get page not found after pressing submit. Please help as i've got no way of getting any support!

Issue 1) I raised a ticket some weeks back as I get a save error when trying to play via Epic. I've been through numerous people, though a quick google search tells me its an issue relating to platform inactivity. I was told it was escalated, but my ticket is marked as resolved each time….it's not, i can't play the game that I purchased!

Issue 2) I'm trying to update my email and username as my bhvr account details are incorrect. I've accidentally made a second account via gmail login.

Please help

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