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EAC error when trying to launch the game

8l172
8l172 Member Posts: 10

Screenshot (2731).png

Unable to play via the Microsoft Store as I get one of these 2 errors when I attempt to launch the game. Have completely uninstalled and reinstalled EAC, have done a Repair EAC via the file in my DbD folder. Not sure what else to try here. Searching around the web a bit, people for 10022 said to delete the "certificates" folder in the EAC folder, which I tried. It allowed me to actually launch the game but would immediately tell me the top screenshot "Easy Anti-Cheat Has Catalogue not found," which caused me to add the "certificates" folder back which just resulted in the 2nd screenshot, 10022, error again.

Answers

  • 8l172
    8l172 Member Posts: 10

    Using Windows Store / GamePass for PC

    Have fully re-installed DbD as well

    Drivers are up-to-date, and so is my Windows.

    As stated, have gone into my DbD files, to EAC and have uninstalled & reinstalled, have done a repair to EAC and the like.