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Is there anyway for support team to help with cross progression issue…?

KTBlossom
KTBlossom Member Posts: 2
in General Discussions

So, back in 2021 I made a behavior account and at the time there were no talks of cross progression yet for DBD. Well, long story short I used my ex’s account. Fast forward to now I completely forgot about that and thought it was my own steam account. Now i have already linked and synced my xbox account and steam… Is there anyway for support to really help with this? I think being able to unsync accounts should be an option in cases like this because now after waiting for cross progression for so long. I can not even enjoy it now. Someone from support please help 😭

I know it was dumb to use his account and only used his because he had more games than i did….

Answers

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,161

    You would need to contact Player Support, however once an account is merged we cannot unmerge the accounts.

  • KTBlossom
    KTBlossom Member Posts: 2

    I have contacted player support. I’m hoping in the future this could be made possible to unsync in cases like this or others.

  • darkrat7870
    darkrat7870 Unconfirmed, Member Posts: 4
    edited August 8

    for real… like this is soo frustrating. not even like a bug u can deal with, it's like for me I lost soo many contains because sony having auto connect issue and connect me to my bro account so now I got legit nothing merged on my steam account with psn

    Post edited by darkrat7870 on