Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

No Twitch Drops have made their way to me in-game, despite having claimed them all

Strategyboyz21
Strategyboyz21 Member Posts: 17
edited September 5 in Bug Reporting

I followed the FAQ and there is no button to "Retry Claim" as it's reported in there.

I can't even unlink and link another Twitch account to try and get the drops by watching 6 hours again

Can you just give the affected people codes before the drop time ends and I'm stuck without another thing because your method of distribution failed AGAIN

And I have contacted support but no response as usual

Post edited by EQWashu on
1
1 votes

Declined · Last Updated

We are unable to assist with account based issues on this forum. Please contact our Player Support who will be able to assist you. If you have already messaged Support regarding this issue, please be patient, as they will respond as soon as possible: https://support.deadbydaylight.com/hc/en-us

Comments

This discussion has been closed.