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DBD not appearing in Bhvr account game library

Nato276
Nato276 Member Posts: 1
edited September 2024 in Ask the Community

I play DBD on Xbox and twitch have transferred through to it perfectly well but when I tried to claim the rewards from Frank Stone, it claims that it's not in my game library

It recognizes Frank Stone (which I also have on Xbox) and allowed me to sync twitch drops and cross progression with DBD on Xbox but denies I have it in my library

Post edited by EQWashu on
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Answers

  • Sicairos23
    Sicairos23 Member Posts: 1

    I have the same issue with PS5

    I’m trying to synch to get my Frank stone rewards but Ddbd doesn’t show in my game library

  • Same issue with me, I wrote a ticket about it but it just did it last night so no response yet. I have it synced, have twitch and PS linked, refreshed tried everything and it will not register I have dbd with playstation. It is highly annoying. I want my shirts!!!

  • ZombieHChrist
    ZombieHChrist Member Posts: 57

    i want my Plush! 😫 " xbox post gets Locked asap but PSers Post don't get locked closed by Mod " 😒 i want my Plush, bout to by this Hillbilly statue I seen on Amazon tho… tax return time baby. i feel a pain from this, i was all prepare to alternate between frank trapper mask playing and frank stone movie and and it all crumbled. i still support DBD and i will continue linking games they release and day 1ing them and all that. i learned about the plush after the issue and it made it worse, i want/need it. im done, im done. i was so happy yesterday and then that happened, lol. its ight. 😞 i'll probably never get my stuff now with all this complaining. please help.

  • EQWashu
    EQWashu Member Posts: 5,105

    For Casting of Frank Stone issues, please contact Support. https://support.bhvr.com/hc/en-us/articles/29613645876244-How-do-I-report-bugs

This discussion has been closed.