Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

casting of frank stone per-order items not reserved

binners
binners Member Posts: 1
edited September 6 in Bug Reporting

i per ordered the deluxe edition of The Casting of Frank Stone and linked my accounts also claimed the rewards but didn't reserve any of them in dead by daylight. From reading on twitter (X) I'm not the only person to have this issue and I've sent a bug ticket and had no response.

I'm hoping that someone can say something about this issue

thank you for your time

1
1 votes

Declined · Last Updated

For account related issues, please contact Support. https://support.bhvr.com

This discussion has been closed.