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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Game crushes after 1-2 hours of play

SwitTheatre
SwitTheatre Member Posts: 1
edited October 2024 in Bug Reporting

SUMMARY OF THE ISSUE: When I play as a killer in db, during the game it breaks with the error code: Fatal error: [File:D:\Jenkins\Fudge_HF1\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp ] [Line: 180] Unreal Engine is exiting due to D3D device being lost. I need help because every time I play, my game crashes and the game search block, it has been blocked for 1 day already. I don't want to wait a lot.

PLATFORM: PC (Steam)

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

VIDEO:

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PLAYER LOGS:

  • Player logs are required from PC players only.
Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

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