Please note: Although we may stop by occasionally, this is not a developer Q&A.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

DLC not available on family account now?

So, I picked up the game for xbox, have a family account because I've had my email address for over 20 years. So the wife and kids share games with me on xbox. And before I connected my PlayStation and Xbox accounts, I had gotten some individual DLC for either one of them.

And everybody was able to use any character that I had on my account. Since I connected them and everything is shared now between my PlayStation and my Xbox account, the DLC is not what it used to be. There's only three killers that I do not have, but for some reason when anybody tries to play the game, there's a handful of killers that are still locked for them.

Example:

I bought pinhead, and he is available for everybody

I bought ghostface and he is locked for everybody but me

Has anybody else had this problem?