Please note: Although we may stop by occasionally, this is not a developer Q&A.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Why i cant enter the game?

Exor362
Exor362 Member Posts: 1
edited November 2024 in Ask the Community

Ok so,Basically the game is telling me that I need to connect to the internet (obviously I'm already connected to one) and immediately gives me my provider ID

Did i break something? (Help)

Post edited by Rizzo on

Answers

  • BugReporterOnly
    BugReporterOnly Member Posts: 784
    edited November 2024

    You need give more information like console or PC if anything happened like it disconnected from a match then it starting happening. Also this isn't the forum to ask these type of questions. If you are a console player try restarting/refreshing the console. As a Switch player that has helped me in the past. If you are a PC player reset your router and see if that helps. If this doesn't work ask the community for help on the proper forum because they will close this and decline helping because it isn't nesscearily a game issue might be hardware.