Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Complete PC Crash

KawaiiKitsuneX3
KawaiiKitsuneX3 Member Posts: 1
edited November 13 in Bug Reporting

SUMMARY OF THE ISSUE: Whenever I play survivor games my pc crashes. I have no issues with any other games and all my drivers and systems are up to date. I also run more higher power games so something like DBD should not be causing this issue.

PLATFORM: PC Windows

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I played two killer games as ghostface with no issue, then I load into a survivor match as yui in her kitsune cosmetic in a match against Spirit. It begins as normal and i get into a chase but the moment she hit me my game froze and all i can hear is yui's breathing. I cannot move or do anything and the screen does not change. I am eventually forced to restart my computer.

VIDEO: I wish i had one, if i decide to risk playing again until this is fixed, i will attempt to record a video.

PLAYER LOGS:

  • Device name MSI
    Processor 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz
    Installed RAM 16.0 GB (15.7 GB usable)

    System type 64-bit operating system, x64-based processor

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

This discussion has been closed.