Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

New game tutorial Vault is not working

alienekoo
alienekoo Member Posts: 2
edited December 1 in Bug Reporting

SUMMARY OF THE ISSUE: The Vault is not working in the tutorial, because of which we can not proceed further to play the real game.

PLATFORM: PS4, PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

I installed the game on PS4, then started the game

Everything is locked except the tutorial

In the tutorial, it’s asks to press R1 to vault. But I pressed R1 and tried with 2 controllers and he did not vault.

I changed the Keybind for ‘actions’ to X instead of R1 and restarted the game.

The vault is still not working.

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.

Post edited by alienekoo on
12
Up
12 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • devin123
    devin123 Member Posts: 1

    yes I am having the same issue, just installed the game, cant get passed the tutorial as the vault action is not occuring

  • xbellahart
    xbellahart Member Posts: 1

    Me too and i'm on PS5, i've found people complaining about this since February 2023. I don't think anything's actually going to be done about it. goodbye money :/

  • alienekoo
    alienekoo Member Posts: 2
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3848871#Comment_3848871

    Does this mean no new player since Feb 2023?

  • jaxxtynn
    jaxxtynn Member Posts: 1

    happening on ps5 too. very disappointing :(

  • DeetheTyrant
    DeetheTyrant Member Posts: 1

    I’ve been playing on switch and tried to switch to PS5, but this is happening so I can’t even play the game or get my stuff. Please resolve.

  • johnsonrphillip
    johnsonrphillip Member Posts: 1

    this same thing is happening to me. I just got the game.

  • emilyfer11
    emilyfer11 Member Posts: 1

    same thing is happening with my XBOX One. It’s telling me to press RB to vault but as many times as I try, it will not let me.

  • MachineGun82
    MachineGun82 Member Posts: 1

    Also cant vault on ps5

  • Dylanowner2
    Dylanowner2 Member Posts: 1

    please fix this issue man, just bought a ps5, installed the game. Ive been playing 650+ hours on ps4 and now I cant play because of this vault glitch. Because of a tutorial I dont want and need. Please let me play my fav game soon